37%
of pickups miss their collection window
When dispatchers can't see rider availability in real time, they guess. They overbook one rider while another sits idle two streets away — and the customer waits.
Delivery management · Built for African courier companies
The delivery platform your courier business has been running without.
Tracit gives courier companies one platform to manage merchants, dispatch riders, track every delivery live, and keep customers automatically informed — without the WhatsApp chaos, the missed pickups, or the "where's my order?" calls.
Free to startLive in under 20 minutesNo credit card required
Trusted by courier companies across Nigeria
ShipEzyZull ExpressNeutriherbsKwik·SendDrop&GoBolt Logistics
Why manual dispatch is costing you more than you think
Spreadsheets and WhatsApp aren't a courier system.
Ask any courier dispatcher and you'll hear the same story. Parcels going missing. Pickups being missed. Customers calling every hour asking "where is my order?" — because with manual dispatch, nobody actually knows.
2.4h
spent daily answering "where's my order?"
Without live tracking, every status update requires a phone call. Your ops team spends half the day answering questions they can't properly answer — instead of moving more parcels.
₦240k
lost monthly to unresolved delivery disputes
Without digital proof of delivery, every disputed parcel becomes a guessing game. Refunds come out of your margin. Repeated incidents drive merchants to find a more reliable courier.
How Tracit works
From order to doorstep in four moves.
A workflow built around real courier operations — not generic SaaS templates.
Capture the order
Receive bookings via your branded booking link, API, CSV import, or directly from merchants logged into their accounts.
Auto customer accountAssign the right rider
See rider availability, zone coverage, and proximity in one console. Assign in seconds — the rider gets notified instantly on their app.
Bulk assign 50+ jobsTrack to the doorstep
Live GPS tracking flows to merchants and customers automatically — with status updates at every stage. No manual updates, no follow-up calls.
SMS + email + pushConfirm & close
The customer verifies receipt with a one-time code. The rider captures photo proof. Delivery closed, records updated, everyone notified.
Digital proof of delivery
Connect to where your orders already live.
Your merchants are already taking orders somewhere. Tracit connects directly — so the moment an order is placed, it appears in your dispatch console, ready to assign. No copy-pasting, no missed orders, no delays.
Shopify
Pull paid orders into dispatch automatically
Custom API
Bring your own backend over REST
Zoho Inventory
Sync stock-out events as deliveries
WooCommerce
WordPress storefront → Tracit
Magento
Adobe Commerce storefronts
Wix Commerce
Wix storefronts and bookings
tracit.ng/dashboard/deliveries
Delivery module
Deliveries
All 142Active 96Pending 23Today 3
2 selected
Assign riderPrint labelsExport
| Order | Route | Source | Rider | Status | Time | |
|---|---|---|---|---|---|---|
| #8421#TR-8421 | Yaba→Lekki Phase 1 | Web | FOFemi O. | In transit | 2:14 PM | |
| #8420#TR-8420 | Ikeja GRA→Surulere | Shopify | ABAda B. | Picking up | 1:58 PM | |
| #8419#TR-8419 | Victoria Island→Ajah | Booking | TOTunde O. | Delayed 8m | 1:24 PM | |
| #8418#TR-8418 | Mainland→Mainland | API | COChiamaka O. | In transit | 12:42 PM |
Dispatch console
One screen. Every rider. Zero radio chatter.
Assign jobs in seconds, watch the queue clear in real time, and handle changes without breaking stride. Your dispatcher goes from managing chaos to managing deliveries.
- Full visibility — every active job, available rider, and delivery zone in one view
- One-click reassignment — the rider receives the updated job and route on their app instantly
- Find any delivery in 2 seconds — filter by status, zone, merchant, or rider
- Bulk-assign 50+ jobs at once — built for the volume your merchants demand
Auto SMS · Email · Push
Customers stop calling. Your team stops apologising.
From the moment a delivery is assigned to the moment it's confirmed, every stakeholder is kept informed automatically. Your riders know their jobs. Your merchants track their orders. Your customers know exactly when to expect their parcel — and who to expect it from.
- Customers receive live tracking links by SMS, email, and push — at every stage
- Delivery confirmed with a one-time code — no app download required for the receiver
- Merchants stay updated on every order they've placed with you, in real time
- All notifications carry your brand — your company name, your colours, your message
Customer notifications · Automated
SMS · 2:14 PM
Hi Adaeze — your parcel from ShipEzy is on its way. Track live: trk.co/8421
Push · 2:42 PM
Femi is 8 minutes away. Have your delivery code ready: A4-29B
SMS · 2:51 PM
Delivered. Thanks for choosing ShipEzy. Rate Femi:
trk.co/rate/8421 →
tracit.ng/book/tintrel · Review
- Type
- Document
- Description
- Certificates
- Weight
- 0.5 kg
- Dimensions
- 5 × 3 × 1 cm
- COD amount
- ₦1,500.00
- Courier
- Tintrel
- Service
- Standard
Estimated total₦6,000.00
- Base rate₦4,500.00
- Weight surcharge₦0.00
- Remote area₦0.00
- Standard premium₦1,500.00
Back to editConfirm booking
Pricing engine
Quote any route, any parcel — in one click.
Set your rates once and Tracit handles every calculation from there. Zone fees, weight tiers, fragile surcharges, express premiums — the right price is calculated automatically, with a full breakdown shown to both you and your customer before they pay.
- Define your own zones — intra-city, intra-state, or inter-state — and set rates for each
- Weight bands, parcel-type fees, and fragile or oversize surcharges, all configurable
- Express and same-day premiums applied automatically — no manual calculation
- Every quote shows a full price breakdown — merchants and customers know exactly what they're paying
Public booking link
Your own branded booking page — live in 60 seconds.
Share one link anywhere — Instagram, WhatsApp, your website — and customers can book a delivery directly with your courier company. Address validated, price quoted, payment captured. The order lands in your dispatch console ready to assign.
- Your branded booking URL — customers associate the experience with your company, not a third-party tool
- Address autocomplete prevents mistyped locations that cause failed deliveries
- Customers see a live price quote before paying — no surprises, no disputes
- Every booking lands directly in your dispatch queue — no copy-pasting, no delays
tracit.ng/book/tintrel
Swap sender & receiver
××
Continue to review
Driver app
Your riders, always connected and accountable.
Give your riders one app that handles everything on the road — new jobs, reassignments, parcel scanning, proof of delivery, and direct communication with dispatch. Less confusion. Faster deliveries. Fewer failed drops.
DOWNLOAD ONApp StoreGET IT ONGoogle Play
Instant job updates
New orders, reassignments, and route changes reach your rider the moment they happen. No calls, no delays.
Scan at pickup and drop-off
Riders scan parcel barcodes or QR codes at each handover, creating an automatic record of every movement.
One-time delivery code
The receiver confirms with a unique code sent to their phone. Right parcel, right person, and you have proof.
Photo proof of delivery
Riders capture a photo on handover, giving you a timestamped record for every completed drop.
Customer outcomes
What happens in the first 90 days.
These are the results courier teams report after switching from manual dispatch. Not projections — actual numbers from operations like yours.
3.2×
more deliveries per dispatcher
One dispatcher now handles what used to need three. Bulk assign and live visibility turns capacity into output.
AEAmaka E. · Operations Lead, ShipEzy · Lagos
−68%
"where's my order?" calls
Live tracking and auto SMS killed 68% of inbound support calls. The team stopped firefighting and started shipping.
IKIbrahim K. · Courier Manager, Zull Express
19min
from sign-up to first delivery
Onboarding doesn't have to take a week. Most teams are dispatching live deliveries before lunch on day one.
TATosin A. · Founder, Neutriherbs
What customers say
Built with courier teams. Loved by them.
Don't take our word for it — here's what courier operators say after their first month on Tracit.
Tracit replaced our spreadsheet, our WhatsApp dispatch group, and two clipboards. Our riders cover more ground, our customers stop calling, and our ops lead actually goes home on time.
AE
Amaka Eze
Operations Lead · ShipEzy · Lagos
★★★★★
Our delivery turnaround improved in the first week. The visibility on active jobs was game-changing for both our merchants and riders. I wish we'd found Tracit sooner.
IK
Ibrahim Kalu
Courier Mgr · Zull
Setup took 18 minutes. We were dispatching real orders before our coffee got cold. Fastest go-live I've ever had with any operations software — and it just works.
TA
Tosin Adeyemi
Founder · Neutriherbs
Frequently asked questions
Questions courier operators actually ask.
How fast can my team actually go live?
Most courier teams are dispatching their first real delivery within 20 minutes of signing up. The setup wizard walks you through company profile, your first rider, your branded booking link, and pricing rules. No long onboarding, no kickoff call required — though we include one if you want it.
Do my customers need to download an app?
No. Customers receive tracking links via SMS, email, and push notification. They tap the link, see the rider live on a map, and confirm receipt with a one-time code. Zero install, zero friction.
How does pricing work?
You pick a plan (Starter is forever-free) and get a token allowance per cycle. Each delivery you dispatch consumes one token. Top up at any time from your dashboard — your balance is always visible. Paid plans unlock a discount on every additional token.
Can I integrate with my existing systems?
Yes. We have native Shopify, WooCommerce, and Zoho integrations. There's also a full REST API + webhooks for custom workflows. If your stack is unusual, talk to us — we've shipped custom connectors in days, not months.
What about COD (cash on delivery)?
Fully supported. Riders mark COD collected in the app, the amount is reconciled to your wallet automatically, and merchants see the cash flow in real time. No more spreadsheet reconciliation at end of week.
Is there a free trial?
The Starter plan is free forever. Paid plans (Pro, Business) ship with a 14-day full-feature trial — no card required. Cancel anytime.
Join 200+ courier teams already dispatching with Tracit
Replace your dispatch chaos in the next hour.
Your operation could be live before your next delivery goes out. Free to start. No IT team needed. No long setup. Just your riders dispatching, your customers informed, and your business running the way it should.
Free forever planOnboarding includedCancel anytime